Quality Principle
SPACE is committed towards providing excellent services, as well as offering life-long education to enhance knowledge and fullfill customers needs in Continuing Education.
SPACE practices an efficient and effective quality management system and it is constantly implementing improvements to become a world class organization.
Quality Objective
- To achieve at least 80 percent customer enjoyment index in providing the services;
- To minimize customer complaints towards achieving zero complaint status.
- To ensure that all teaching staff are qualified and experienced
- To ensure that 90 percent of the students will continue their studies in the following semester.
- To ensure 80 percent of the students pay their tuition fees within the stipulated time period.
- To provide 40 hours of training to both support and management staff in accordance with the Annual Training Schedule.
- To acquire at least 70 percent of attendance in Professional Development Programmes held.
5S Mascot (SPACEMAN)
SPACE UTM 5S Practise Logo
5S Practise Zones
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